With over 20 years of hands-on experience in operations, business management, and client engagement, we didn’t just build a CRM, we designed the one we always wished we had.
At Mint CRM, we know what it’s like to juggle scheduling, follow-ups, compliance, team workflows, and growing client expectations. We’ve lived it, especially in fast-paced healthcare environments, where every detail matters.
Whether you're managing patient relationships, running a boutique agency, or scaling a service-based business, Mint CRM brings everything together in one smart, seamless platform. It’s the kind of tool that works with you, not against you.
What is a CRM and Why Does Your Business Need One?
A Customer Relationship Management (CRM) system is a powerful client management tool that, at its core, helps you organize, track, and nurture your relationships with customers, patients, or clients typically all in one place.
For healthcare providers, business administrators, and service-based professionals, managing those relationships and operations manually isn’t just inefficient, it can lead to missed opportunities, lost revenue, and disorganized care or service delivery. That’s where a CRM comes in.
You’ll never wonder,
“Did we follow up with them?” again
Keep everything in one place– A CRM gives your staff the ability to instantly view full profiles for every client or patient, complete with contact info, notes, communication history, and preferences. This means no more digging through emails or sticky notes.
See the full story, every time– Every call, email, appointment, reminder, form, or signed document is automatically logged, so your entire team stays in the loop and nothing gets missed.
Put routine tasks on autopilot– Automate things like follow-ups, lead nurturing, appointment confirmations, and daily workflows, so you can spend more time with patients or clients and less time on admin.
Know what’s working (and what’s not)– Get real-time insights into performance, campaigns, and team activity. See where your time and budget are going and where you’re getting the best results.
Create a better experience, every step of the way – Whether it’s a new lead, a loyal client, or a patient in your care, you’ll always know the next step, so no one gets overlooked, and every interaction feels personal and timely.
Real Results: Happier Clients, Better Communication, and a Team That’s Always in Sync
If you're in healthcare, you already know how important it is to have accurate, up-to-date information and clear communication between staff and patients. A CRM makes it easier to gather and nurture leads, track treatment plans, send reminders, manage follow-ups, and build stronger patient relationships.
If you're in a service-based business, it keeps your sales pipeline organized, your leads warm, and your clients happy from first contact to final invoice. It’s not just about being more efficient, it’s about giving people a better experience.
A CRM is More than Software, It's a Smarter Way to Run Your Business
At the end of the day, a CRM isn’t just a tool, it’s your eyes and ears on everything happening in your business and what’s coming down the pipeline. It gives you peace of mind by keeping things organized, helping you build stronger relationships, and creating a smoother, more professional experience for every client, patient, or customer you serve.
Whether you're booking appointments, managing a care team, or juggling multiple client projects, a CRM like Mint helps you simplify the busywork so you can focus on what matters most.
Beyond the Basics: What Makes Mint CRM Truly Stand Out
At Mint CRM, we believe that software should work for you—not the other way around. That’s why Mint CRM was created with
over 20 years of hands-on experience in clinical management, business operations, and growth. From university settings to hospitals,
private practices, and marketing, we’ve seen it all. And we know what works.
We didn’t set out to create just another CRM. We set out to build something that actually makes running your business easier. Mint CRM isn’t rigid or overwhelming like other big name CRM providers. It’s intuitive, straightforward, and designed to adapt to how you actually work, whether you’re in healthcare, running a service-based business, or leading a fast-growing team.
Simplicity Meets Flexibility
Unlike other platforms that require you to mold your business to fit their rigid systems, Mint CRM gives you the flexibility to shape it around your unique needs. It’s built to fit your business, not the other way around. We understand that every company is different, and we made sure that Mint CRM gives you the freedom to customize workflows, processes, and features so they feel like a natural extension
of how you already do things.
We also pride ourselves in user experience. Mint is incredibly easy to use. There’s no complicated setup or steep learning curve. Whether you’re managing client relationships, scheduling appointments, or tracking your growth, everything you need is right at your fingertips, in an interface that’s refreshingly simple to navigate.
Built by Experts, Designed with You in Mind
Mint CRM is a platform built with a deep understanding of how things work in the real world. Our founder’s background in clinical management and business operations means that we’ve thought through the details. We know what you need to stay organized, build stronger relationships, and scale your business. Every feature is designed with your success in mind.
We didn’t just make a CRM. We made a tool that gives you back your time, helps you grow your business the way you want, and puts you in control without the stress of complicated software. Mint CRM was designed for businesses like yours, with the right balance of simplicity and power to make your life easier.
The Difference is in the Details
With Mint CRM, you get a flexible, easy-to-use platform that adapts to your needs, streamlines your workflow, and helps you deliver
outstanding service every time. It’s your business, your way only smarter, faster, and more efficient.
Welcome to a better way of managing your business. Welcome to Mint CRM.
Three main goals when you are
POWERED BY MINT
PROCESS
Automate workflows, reduce manual tasks, and optimize resource allocation for efficiency
COMMUNICATION
Reduces communication time between patients and staff using automated notifications
PATIENTS
Lead nurturing programs and strong patient engagement strategies
Powered by MINT | crm
Hi, I’m Gina. I’ve spent over 15 years as the Practice Director of a multi-provider Surgery and MedSpa practice in Houston, TX. Besides having phenomenal surgeons, establishing the right workflow is crucial. We've gone through our own trial and error, finding the right platforms to enable effective communication and deliver exceptional care and patient experiences. MINT was born out of this journey to address the gaps we found across several medical CRM software platforms. I would love to show you more about MINT’s concierge services, customizable workflows, and its potential to grow with your practice. Click "Learn more about MINT" below. See you there!
Gina Ciolli
Surgery Clinic Practice Director
Co-founder of MINT-crm
How can my medical practice benefit?
MINT enhances, unifies, and simplifies every aspect so you and your staff can focus on patient care.
Core features to streamline, connect, & thrive
In our 15 years of industry experience, we have defined six core features needed for a medical practice to excel. These six are included in every MINT plan.
Ready to power your medical practice with MINT, crm?